Updated October 1, 2026
This policy describes how we handle information submitted through the 1truckrepair website. Contact us at avtrucks@yahoo.com or 815.280.5680.
Information you provide
When you send a freight, service, or privacy request, we collect the fields you submit. These can include your name, email address, optional telephone number and company, shipment locations and details, truck information, preferred dates, and your message. Please do not send payment information, Social Security numbers, or identity documents through these forms.
Why we use it
We use these details to respond to your inquiry, discuss transportation or repair services, manage requests, protect the website, and meet applicable legal obligations. A form submission does not enroll you in marketing messages.
Storage and service providers
Requests are stored in our server’s private database and copied by email to our business inbox. Hosting and email providers process information to support these functions. Staff who handle requests may access it. We may disclose information when reasonably necessary to comply with law, protect rights or security, or respond to valid legal requests.
Traffic measurement, cookies, and signals
This website counts page loads by page and day. These counts may include repeat visits and automated traffic; they are not unique visitor counts. The traffic counter does not use cookies, advertising pixels, persistent visitor identifiers, or cross-site tracking. It does not store your IP address, browser fingerprint, or referring URL in the traffic records. This website does not sell or share personal information for targeted advertising, and does not track visitors across other websites. Global Privacy Control and Do Not Track signals do not change these practices because those activities are not enabled.
Our application temporarily uses connection IP addresses in memory to limit abusive requests; these entries expire after 15 minutes and are periodically cleared. Our hosting and network providers may also process connection and security logs under their own retention practices. External links, including maps and email services, are governed by the policies of the services you choose to visit.
Retention and security
We keep inquiries and related records as needed to respond, provide services, address disputes, and satisfy applicable recordkeeping requirements. Privacy requests may require a minimal record of how they were handled. We review deletion requests individually. Deleting a database entry does not automatically remove related email, backups, or records needed for a transaction or legal obligation. We use safeguards to restrict access, but no transmission or storage system is completely secure.
Access, correction, and deletion
You may ask to access, correct, or delete your information using our data request form, by email, or by telephone. Depending on where you live and applicable law, you may have additional privacy rights. We may need to verify your identity and your authority to make a request before disclosing or deleting records. Do not send identity documents unless we arrange a suitable method with you. We will explain any lawful limits on fulfilling your request and respond within applicable deadlines. We do not automatically delete records just because a request is submitted.
Children
This website is intended for business inquiries, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can investigate and address it.
Changes and contact
We will post policy changes here with an updated date. If we add advertising or different analytics, we will update these disclosures and any choices required by applicable law. For questions, email avtrucks@yahoo.com.